Struggling borrowers typically must make the first move to receive help from their lenders if they’re suffering financial hardship from the coronavirus pandemic, but too few make that call.
More than 90% of people who have asked their mortgage lender or credit card issuer for a break on their monthly bill have been successful, according to a new survey from LendingTree.
Far too few people, however, have asked for assistance. Nearly 1 in 5 people who didn't ask for help with their credit card or mortgage payments said they didn't realize they had that option, the study showed, which surveyed 1,431 consumers, including 1,387 with a credit card and 1,024 homeowners.
Jessica Menton | USA TODAY