For Small Businesses, Getting a PPP Loan Is Hard. Using It Is Even Trickier

For small business owners, the federal government’s Paycheck Protection Program has been a nightmare to navigate since the day it launched.

These employers—who were supposed to be the program’s primary target—have faced rejected applications, system outages, and insufficient funding — all while bombarded by headlines touting the large sums quickly secured by Shake Shack and other multi-million dollar franchises.

Now, those mom and pop shops lucky enough to get through the queue face a fresh crop of hurdles, with little guidance from the Small Business Administration, the agency overseeing the program, to ease their burden.

Kristen Bahler |

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